Since every single item is completely handmade, hand-cut, hand-trimmed, hand-sewn, please appreciate there might be little imperfections. I hope they will be seen as certain charm and will add to the products authenticity rather then be seen as a fault. All photos are only illustrative and patterns may slightly vary due to the positioning on the cover of each book. No books are ever the same.
In case you're not fully satisfied with the product you purchased, you can return safely packaged unused and undamaged item within 30 days of delivery for full refund. In case of returns buyer is responsible for covering the costs of return shipping.
Custom made and personalised products are non-refundable. Please appreciate that all diaries (unless purchased from the ‘Ready to ship’ section) are made to order and fully personalised for you therefore they can’t be accepted for returns and refunds unless faulty or damaged.